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Dubai Duty Free has received many national and international awards in recognition of its customer service, trend-setting retail initiatives and marketing. These awards keep us motivated and we dedicate all of our awards to our customers, partners and employees.
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“Lifetime Services to Arabian Sponsorship Industry” Award Presented to Colm McLoughlin of Dubai Duty Free

Thursday, December 17, 2009


At the inaugural Arabian Sponsorship Awards held to coincide with the Arabian Sponsorship Forum (14-15th December) at the Emirates Palace Hotel, Abu Dhabi, Colm McLoughlin, Managing Director of Dubai Duty Free was presented with the “Lifetime Services to the Arabian Sponsorship Industry Award”. The award, which was presented by British Gold Olympic medalist, Sir Matthew Pinsent CBE, recognized Colm’s role in driving Dubai Duty Free’s pioneering sponsorship programme in this region. Under Colm’s guidance Dubai Duty Free has utilized sponsorship as a means of reaching its target audience and building its business. Commenting on the Lifetime Services award, Colm acknowledged the role played by the Government of Dubai in encouraging sponsorship of major sporting events which have succeeded in establishing Dubai’s reputation as a leading sports and leisure destination. “Dubai Duty Free began sponsorship of sporting events back in the early-1980’s and have actively sought to bring international events to Dubai that would result in widespread media exposure. I am delighted to say that one of our biggest events, the Barclays Dubai Tennis Championships, which is owned by Dubai Duty Free is a great case in point. The tournament attracts the top tennis stars in the world, with a global TV audience of 400 million and TV exposure worth an estimated US$135 million,” said Colm. “This would not have been possible without the support of the Government of Dubai. And while I am delighted to accept this award, I have to acknowledge the amount of hard work that our team at Dubai Duty Free puts into organizing our events and in ensuring maximum brand exposure for Dubai Duty Free,” he added. Colm’s Lifetime Services award was one of two ‘special awards’ presented during the Awards dinner held at the Emirates Palace Hotel where guests included a mix of international sporting personalities, regional sporting bodies and corporate sponsors.





Business Man of the Year Award, Middle East Business Achievement Award, Colm McLoughlin, Managing Director, Dubai Duty Free

Tuesday, October 27, 2009


Colm McLoughlin, Managing Director of Dubai Duty Free, was named ‘Businessman of the Year’ in the 3rd Middle East Business Achievement Awards which were held on Monday, 26th October to coincide with the first day of the Leaders in Dubai Business Forum. The Middle East Business Achievement Awards honour regional professionals in nine Award categories. The judging panel is made up of international and respected business representatives from a variety of industry sectors and disciplines. The prestigious award for ‘Businessman of the Year’ acknowledges Mr. McLoughlin’s role in leading Dubai Duty Free to become one of the most recognizable duty free operations in the world with a turnover of US$1.1 billion in 2008. Commenting on the award, Mr. McLoughlin said: “I am deeply honoured to receive the Middle East Business Achievement Award for ‘Businessman of the Year’. In accepting this honour, I am very aware that Dubai Duty Free’s success over the past 26 years is the result of the hard work and efforts from all of our employees, who now number 3,500. “I am also indebted to H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, who has given me and my team his whole-hearted support over the years.” Going on to thank the award organizers, IIR Middle East, Mr. McLoughlin acknowledged the growing status of the Middle East Business Achievement Awards which are now regarded as one of highest business accolades that a company or an individual can achieve. The Award was presented by Archbishop Desmond Tutu, who was one of the key speakers at the Leaders in Dubai Business Forum, which is also organized by IIR Middle East.





Frontier Award 'Best Marketing Campaign by a Retailer'

Monday, October 26, 2009


October 26th, 2009 - At a glittering awards ceremony held at the Martinez Hotel in Cannes, Dubai Duty Free walked away with the Frontier Award for ‘Best Marketing Campaign by a Retailer’. Dubbed as the ‘Oscars of the duty free industry’, Dubai Duty Free fought off intense competition from the world’s foremost travel and duty-free retailers to emerge the winner. The operation’s entry focused on its 25th Anniversary campaign, which, according to the Frontier judges, highlighted an extended campaign that was well thought out and executed and had extraordinary results.Accepting the award in Cannes, Colm McLoughlin, Managing Director of Dubai Duty Free said: “I am delighted to accept this award which represents a ten month marketing campaign that celebrated our 25 years of business. The campaign brought together so many different elements and overall there was great sense of awareness and excitement around the milestone anniversary. “The campaign spread across the entire operation and my thanks to everyone at Dubai Duty Free for their involvement. Thanks as always to H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, for his unstinting support.” Dubai Duty Free marked its 25th Anniversary on December 20th 2008, but the marketing campaign was rolled out in April of that year. A series of initiatives, including the publication of a book entitled ‘Fly Buy Dubai’ and a 30 minute documentary, form great historical references for the company as well as the duty free industry itself. The Anniversary campaign culminated on the anniversary day itself, when a 25% discount across a wide range of products resulted in a spending frenzy and daily sales of US$20 million – the equivalent of the first full year of sales (in 1984). The anniversary celebrations came to a fitting end on January 9th when top British band, Simply Red performed for an audience of 500 guests at a black tie dinner at the Grand Hyatt Hotel in Dubai. This latest award marks the 10th Frontier Award received by Dubai Duty Free since the awards began in 1984. The operation has won the Marketing Award three times now (1986, 1990 and 2009), while it has won the Airport Retailer of the Year award a record five times (1985, 2000, 2001, 2004, 2007). In 1986, Managing Director Colm McLoughlin, won the Frontier Award for ‘Duty Free Person of the Year’ and in 2004, he became only the second person after Dr. Brendan O’ Regan, the ‘founder’ of the duty free industry, to win a Frontier ‘Lifetime Achievement Award’.





Dubai Duty Free – No. 1 Airport Retailer in the WorldGeneration Research place Dubai Tops in Turnover

Sunday, July 26, 2009


Dubai Duty Free, which recorded sales of US$1.1 billion last year, is now the biggest single airport retail operation in the world based on sales analysis released by independent industry experts, Generation Research. The announcement places Dubai Duty Free ahead of London Heathrow and Seoul Incheon International Airport who both just exceeded the US$1 billion sales. Commenting on the research figures, H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, said: “For the past several years Dubai Duty Free has been listed amongst the top three airport retailers in the world in terms of sales. Therefore it is a great achievement to be placed at the top. Congratulations to the Dubai Duty Free management and staff for this achievement.” In 2008, the global duty free and travel retail business rose to US$37 billion, an increase of 8.8% over the previous year, from which airport duty free sales accounted for US$21.8 billion. With sales of US$1.1 billion in 2008, Dubai Duty Free accounts for 5% of the airport duty free business and 3% of the wider duty free and travel retail global business. Commenting on the attainment of the No. 1 spot for a single operator, Colm McLoughlin, Managing Director of Dubai Duty Free said: “We are obviously delighted to achieve the No. 1 spot based on our sales of US$1.1 billion. A lot of people have worked hard to ensure our success and I sincerely thank H.H. Sheikh Ahmed bin Saeed Al Maktoum for his unswerving support as well as our partners, suppliers and our staff who do a fantastic job. Thanks to all of our customers, who continue to shop at Dubai Duty Free.” 2008 was a major year for Dubai Duty Free which celebrated its 25th anniversary in December. With the opening of Emirates Terminal 3 last October, the retail operation doubled to 15,000 square metres and its staffing levels to 3,500. In line with this expansion, the operation moved into its purpose-built Head Office and Distribution Centre in Ramoul, where the semi-automated warehouse covers some 27,000 square metres.





Industry Partner awarded to Dubai Duty Free

Monday, June 15, 2009


To mark the 20th anniversary of Dubai Women’s College (DWC), Dubai Duty Free was presented with a special award as a valued ‘Industry Partner’. The award was presented at a special ceremony in Abu Dhabi by HH Sheikh Nahayan bin Mubarak Al Nahayan, Minister of Higher Education and Scientific Research, Chancellor of the Higher Colleges of Technology. Accepting the award on behalf of Dubai Duty Free was George Horan, Deputy Managing Director, Nic Bruwer, Manager-Human Resources and Zayed Al Shebli, Assistant Manager, Government Services. Representing the Dubai Women’s College was Dr. Howard Reed.





Dubai Duty Free Named Tops in Skytrax Airport Survey

Wednesday, June 10, 2009


Dubai Duty Free has been voted ‘Best Duty Free Shopping’ in the world in the 2009 World Airport survey conducted by Skytrax. The UK-based consultancy group interviewed 8.6 million passengers at 196 airports on all aspects of their travel experience. Dubai Duty Free came out tops in the best duty free shopping category, ahead of Singapore Changi Airport and Amsterdam Schiphol airport. Commenting on the results of the Skytrax survey, Colm McLoughlin, Managing Director of Dubai Duty Free said: “Skytrax has a reputation for producing independent surveys that determine how well each airport performs across a range of services. We are obviously delighted to have been voted the best in the duty free category and thank all of those who have voted for our operation.” The Skytrax survey was conducted over a 10 month period and interviewed over 95 different nationalities on more than 35 elements of their airport experience, from check-in, departures, transfers and through to arrivals. The Skytrax award comes on the heels of other accolades received by Dubai Duty Free, which doubled its retail operation last October with the opening of Emirates Terminal 3. In January 2009, the operation received its second Global Traveller award for ‘Best Duty Free Shops’ from the New York based publisher, while in May the operation was named ‘Best Duty Free in the Middle East’ by Business Traveller ME and ‘Middle East Travel Retailer’ in the annual DFNI Asia Pacific awards. In April, Colm McLoughlin received a personal award for a ‘Lifetime Achievement in the Middle East Event Industry’ presented at the Middle East Events award ceremony in Dubai.





Industry leader Colm McLoughlin celebrates four decades in airport retailing

Monday, June 01, 2009


Recognised as one of the pillars of the global duty free industry, our Managing Director (MD), Colm McLoughlin marked his four decades in the business. The MD, who found his calling in the travel retail industry and took up his position at Shannon Airport in 1969, has led the meteoric rise of Dubai’s world-class airport retailer into a billion-dollar business and a super brand in its own right. On 1st June, the management and staff of Dubai Duty Free gathered in the conference room in honour of the MD. Salah Tahlak spoke on behalf of the team and congratulated our much-loved and respected MD on a career that included the opening of Dubai Duty Free in December 1983. The MD was one of the original team sent by Irish airports group Aer Rianta at the request of the Dubai government to set up the duty free operation at Dubai International Airport.





DFNI Award for Tenth Consecutive Year Dubai Duty Free named “Middle East Travel Retailer of the Year’

Monday, May 18, 2009


At the recent DFNI Asia Pacific Awards ceremony held to coincide with the Tax Free World Association exhibition in Singapore, Dubai Duty Free walked away with the award for ‘Middle East Travel Retailer of the Year’ for the tenth consecutive year. Formerly known as the Raven Fox Awards and renamed after the industry publication, Duty Free News International, the DFNI awards are a celebration of the very best in the duty free industry in the Asia/Pacific Region and are based on votes received from industry partners. Commenting on the unprecedented tenth consecutive win for Dubai Duty Free, H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, said: “The DFNI Awards are true industry honours and it is gratifying to know that Dubai Duty Free is consistently seen as the best in the business amongst its peers.” Voting forms for the DFNI Asia Pacific awards were sent to a special industry ‘academy’ of retailers, suppliers, agents and distributors serving the region. Voting forms were also distributed through the Duty Free News International publication and on-line.Accepting the award in Singapore Colm McLoughlin, Managing Director of Dubai Duty Free, thanked H.H. Sheikh Ahmed bin Saeed Al Maktoum for his continuing support and praised the efforts of the duty free team of employees. “The DFNI awards recognize excellence in service, innovation and quality within the airport retail sector and as such, it is fantastic to receive this recognition for ten years running. We hope to retain this award for many years to come and I would like to thank all of those who voted for Dubai Duty Free,” he said. The DFNI award follows close on the heels of the Business Traveller Middle East Award for ‘Best Duty Free’ which was presented to Dubai Duty Free during the Arabian Travel Market in May.





8th Consecutive Business Traveller M.E. Award for Dubai Duty Free

Tuesday, May 05, 2009


Dubai Duty Free was presented with the award for ‘Best Duty Free Shopping’ for the eight consecutive year at the Business Traveller Middle East awards ceremony held on the eve of the Arabian Travel Market. Dubai Duty Free, which achieved record sales of US$1.1 billion in 2008, came out tops in the readers’ survey conducted by the magazine within the category ‘Best Airport in the Middle East for Duty Free Shopping’. The lavish awards ceremony, which was held at the Jumeirah Emirates Towers and organised by Motivate Publishing, brought together leading executives from the travel and tourism industry. Top class entertainment was followed by guest speaker and founder of EasyJet, Sir Stelios Haji-Ioannou, who presented the ‘Best Duty Free Shopping Award’ to Colm McLoughlin, Managing Director of Dubai Duty Free. Commenting on this latest award, Colm McLoughlin said: “I am delighted to receive this award for the eight consecutive year. These awards reflect the views of frequent travellers and I take it as a great endorsement of the retail operation, that we continue to win. My thanks to H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, for his ongoing support. My thanks also to each and every member of our staff who deserve this recognition.” The Business Traveller Middle East award is the latest major award to be won by Dubai Duty Free this year. In January, the operation received the Global Traveller Award for ‘Best Duty Free Shops’ from the US-based magazine. In April, at the Middle East Events Awards 2009, Colm McLoughlin was presented with a ‘Lifetime Achievement Award in the Middle East Events Industry’, which recognized his outstanding contribution towards the successful staging of events in Dubai. In March, Salah Tahlak, Director Corporate Communications of Dubai Duty Free was presented with the ‘Young CEO of the Year’ at the 6th Middle East CEO of the Year Awards 2009, for his leadership qualities and commitment to advancing Dubai Duty Free’s strategic goals.





‘Lifetime Achievement in the Middle East Event Industry’ for Dubai Duty Free’s Managing Director

Wednesday, April 29, 2009


At the Middle East Events Awards ceremony held at the Madinat Jumeirah Dubai on Monday night (27th April), Colm McLoughlin, Managing Director of Dubai Duty Free, was presented with the top award of the evening, the ‘Lifetime Achievement in the Middle East Event Industry’. The Awards ceremony, which attracted over 300 representatives from the Middle East event industry, celebrated the best in the business with over 15 awards presented during the course of the evening. The final award for ‘Lifetime Achievement’ recognized the outstanding effort and long term contribution made by Colm McLoughlin in ensuring the successful staging of events in Dubai. Accepting the award, McLoughlin thanked the award organizers and the judges and recognized the support that he and the duty free operation receives from H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Department of Civil Aviation and Chairman of Dubai Airports. He also acknowledged the huge team effort that has gone into Dubai Duty Free’s success as an award winning airport retailer and as an event organizer. “I have been very fortunate over the past 25 years to have the support of the Government of Dubai and in particular from H.H. Sheikh Ahmed bin Saeed Al Maktoum, who actively supports the operation and the many events that we organize. I am also grateful for the great team of employees at Dubai Duty Free, many of whom are actively involved in all of our events.” On presenting the ‘Lifetime Achievement’ award, the organizers acknowledged Colm’s role as a pioneer in the event management business in Dubai. “I think that we have always understood the importance of developing events that will ultimately raise the profile of Dubai as a sports, business and leisure destination. Over the years, these events have grown in tandem with Dubai and we are delighted that our biggest event, the Barclays Dubai Tennis Championships, which is owned and organized by Dubai Duty Free, is one of the top tournaments in the world and watched by millions of TV viewers from around the globe”. Dubai Duty Free began operations in 1983 is now one of the top airport retailers in the world in terms of turnover, which topped US$1.1 billion in 2008. The operation, under Colm’s guidance, quickly utilized sporting events as a means of reaching its target audience. Sponsorship of local events began with the Dubai Ski Masters which was held at Dubai Offshore Sailing Club (DOSC). Looking increasingly to the UK market, in the late 1980’s the operation began to sponsor and later stage the Dubai Snooker Classic which ran until 1994. The event, staged at Al Nasr Leisureland, attracted the top snooker players of the day and generated a great deal of TV and press exposure for Dubai. Appealing to a more international audience, the Dubai Duty Free Men’s Open began as a US$1 million tournament in 1993 and the event, along with the women’s tournament, has grown to the US$4 million Barclays Dubai Tennis Championships, featuring the top tennis stars in the world. Horse racing both at home and overseas has become an increasingly important sport for the operation and its portfolio has grown to include sponsorship of the US$5 million Dubai Duty Free race held during the Dubai World Cup. Last year, the operation added title sponsorship of the Dubai Duty Free Irish Derby to its stable of events. In the UK, the operation supports three major race meetings and at the recent Dubai Duty Free-sponsored race meeting in Newbury, Her Majesty The Queen, was present and met with Mr. McLoughlin and the team. Golf tournaments, Powerboat Racing and Basketball are just some of the other events that Dubai Duty Free has supported in order to ensure that Dubai flag continues to fly both at home and overseas.





6th Middle East CEO of the Year Awards 2009 - Salah Tahlak wins the ‘Young CEO of the Year Award’

Monday, March 30, 2009


At the 6th Middle East CEO of the Year Awards held recently at the Burj Al Arab Hotel, Salah Tahlak, Director of Corporate Communications, Dubai Duty Free was presented with the ‘Young CEO of the Year’ award by His Excellency Dr. Hanif Hassan, UAE Minister of Education. Speaking at the Award Ceremony Mr. Ali Al Kamali, Chairman, Middle East Excellence Awards Institute and Managing Director Datamatix Group said: "Recognizing leadership is important because not only does it give credit where it is due, the recognition also motivates many others to strive for excellence. The Middle East Awards was founded with the objective of meriting outstanding CEOs from different fields in the region and also inspiring others to make their own mark in regional leadership”. Salah Tahlak accepting the award at the ceremony paid tribute to the President of Department of Civil Aviation Authority and Chairman of Dubai Airports, H.H. Sheikh Ahmed bin Saeed Al Maktoum and to Colm McLoughlin, Managing Director, Dubai Duty Free for their guidance and support over the years. “I am delighted to accept this award,” said Tahlak. “At Dubai Duty Free I have been fortunate to work for an organization that encourages growth and personal development. I extend my thanks also to Ali Kamali and his team at Datamatix for organizing these important awards”. Dr. Hanif Hassan commended the Institute for establishing an awards program that advocates leadership excellence and said: "At a time when the region and the world are facing many challenges, it is only proper that we recognize exemplary leadership that motivates and inspires others to work towards achieving their goals. I extend my congratulations and admiration to this year's winners for their achievements and hope that they will serve as role models to others." The Middle East CEO Awards recognize CEOs and C-level managers who demonstrate outstanding leadership qualities and commitment to advancing their organizations' strategic goals. This world-class awards program is the first of its kind in the region, with nominees selected through a professional process and judged according to internationally accepted standards.





'SUPERBRANDS' -Dubai Duty Free 2007/2008 'For the Excellence in Branding'

Sunday, March 29, 2009


Superbrands Council UAE awarded Dubai Duty Free for excellence in branding.





The Global Traveler Awards 2009 'Best Duty Free Shops'

Wednesday, January 21, 2009


At an impressive industry gathering at the Bel Air Hotel in Los Angeles, Dubai Duty Free was presented with the ‘Best Duty Free Shops’ award from the publishers of US-based magazine Global Traveler for the second consecutive year. The annual awards ceremony, which was presided over by actor Patrick Warburton, brought together over 300 representatives from the global travel industry. The Global Traveler Awards are the result of a reader’s survey which attracted a record 31,457 responses. Readers gave their preference in 55 individual categories, which included airlines, loyalty programmes, destinations, hotels and airports. The 2008 survey included a ‘Best Duty Free Shops’ category for the second time. Commenting on the Global Traveler Award, Colm McLoughlin, Managing Director of Dubai Duty Free said, “We are delighted to receive this award for the second consecutive year. The number of US-based travelers flying through Dubai has increased dramatically in recent years and this award reflects that. It also reflects the growing awareness of the excellent facilities that we have here at Dubai International Airport.” The Global Traveler Award marks the first award of the year for Dubai Duty Free, which in December 2008, celebrated its 25th anniversary and ended the year with record sales of US$1.1 billion. The opening of Emirates Terminal 3 in October 2008 resulted in the retail operation doubling to 15,000 square metres while its staffing levels rose to 3,700.





ATP Media Operations Award of Excellence for the Barclays Dubai Tennis Championships

Tuesday, July 29, 2008


The Barclays Dubai Tennis Championships, owned and organized by Dubai Duty Free, has won the coveted ‘Award of Excellence for Media Operations’ presented by the ATP, the men’s body of professional tennis. The award, which reflects the feedback from players and media for the 2007 Dubai Tennis Championships, was announced at the ATP’s mid-year meetings in London and marks the third such honor for Dubai since the tournament began in 1993. Commenting on the ATP Award, Colm McLoughlin, Managing Director of Dubai Duty Free, said: “We have been fortunate enough to receive a total of 17 ATP awards since 1993, and in fact won the media award in that inaugural year and again in 2001. We never grow complacent about these awards as they are as good a comment as any on how the players, ATP officials and the media view our event.” Announcing the award at the recent ATP meetings in London, Brad Drewitt, CEO, International Group, acknowledged the outstanding work that the Dubai tournament does in ensuring that the standard of Media Relations is second to none. The tournament’s media relations are handled by Dubai Duty Free in conjunction with Promoseven Sports Marketing. The Barclays Dubai Tennis Championships attracts media attention from around the world with over 300 representatives of the media covering the top class tennis action first hand from the Dubai Tennis Stadium. The standard of facilities available to the players, plus the access to information and to players and tournament representatives alike plays another important part in securing the ‘Media Operations’ award for Dubai yet again. “We believe it is important to look after our media as much as our players,” added Mr. McLoughlin. We are also proactive in ensuring good media opportunities for our players, whether through photo-opportunities or TV broadcasts, which showcase Dubai as an exciting sports and leisure destination.” The Barclays Dubai Tennis Championships 2009 will once again feature the top tennis stars for whom Dubai has become one of the favourite stops on the ATP and WTA tour. The tournament, which is held under the patronage of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, will take place at the Dubai Tennis Stadium from Feb 16- 28th 2009.





DFNI Award for Ninth Consecutive Year-Dubai Duty Free named “Middle East Travel Retailer of the Year’

Sunday, May 25, 2008


For the ninth consecutive year, Dubai Duty Free has walked away with the award for ‘Middle East Travel Retailer of the Year’ at the annual DFNI Awards ceremony held to coincide with the Tax Free World Association exhibition in Singapore. Formerly known as the Raven Fox Awards and renamed after the industry publication, Duty Free News International, the DFNI awards are a celebration of the very best in the duty free industry and are based on votes received from industry partners Commenting on the unprecedented ninth consecutive win for Dubai Duty Free, H.H. Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman, Dubai Airports Company, said: “The DFNI Awards are true industry honours and it is gratifying to know that Dubai Duty Free is consistently seen as the best in the business amongst its peers.” Voting forms for the DFNI Asia Pacific awards were sent to a special industry ‘academy’ of retailers, suppliers and agents serving the region. Voting forms were also distributed through the Duty Free News International publication and on-line. Accepting the award in Singapore on behalf of Dubai Duty Free, Managing Director, Colm McLoughlin thanked H.H. Sheikh Ahmed bin Saeed Al Maktoum for his continuing support and praised the efforts of the duty free team of employees.





7th Consecutive Business Traveller M.E. Award for Dubai Duty Free

Wednesday, May 07, 2008


Dubai Duty Free was presented with the award for ‘Best Duty Free Shopping’ for the seventh consecutive year at the Business Traveller Middle East awards ceremony that was held on the eve of the Arabian Travel Market. Dubai Duty Free, which announced a 31% increase in sales in the first quarter, came out tops in the readers’ survey conducted by the magazine within the category ‘Best Airport for Duty Free Shopping’. The awards ceremony, which was held at the Jumeirah Emirates Towers hotel, brought together leading executives from the travel and tourism. Guest speaker and former TV news reporter Martin Lewis presented the award to Salah Tahlak, Director for Corporate Communications of Dubai Duty Free. Commenting on this latest award, Colm McLoughlin, Managing Director of Dubai Duty Free said: “Readers of the Business Traveller Middle East magazine are frequent travellers who have high expectations when it comes to service and quality. We thank them for once again voting for Dubai Duty Free and we are delighted to accept this award for the seventh consecutive year." The Business Traveller Middle East award is the third major award to be won by Dubai Duty Free this year. In January, the operation received the Global Traveller Award for ‘Best Duty Free Shops’ from the US-based magazine and in March, Dubai Duty Free was named ‘Airport Retailer of the Year’ at the DFNI Global Awards for Travel Excellence held in London.





The DFNI Global Awards for Travel Excellence 2008

Saturday, March 01, 2008


Dubai Duty Free was awarded the DFNI Global Awards for Travel Excellence - 'Airport Travel Retailer of the Year'





Global Traveler Award - ‘Best Duty Free Shops’

Tuesday, January 22, 2008


At an impressive industry gathering at Jumeirah Essex House in New York, Dubai Duty Free was presented with the ‘Best Duty Free Shops’ award from the publishers of US-based magazine Global Traveler. The annual awards ceremony, which was presided over by Ivana Trump, brought together over 300 representatives from the travel industry. The Global Traveler Awards are the result of a reader’s survey which attracted a record 15,828 responses. Readers gave their preference in 49 individual categories, which included airlines, loyalty programmes, destinations, hotels and airports. The 2007 survey included a ‘Best Duty Free Shops’ category for the first time. Commenting on the Global Traveler Award, Colm McLoughlin, Managing Director of Dubai Duty Free said, “We are delighted to receive this inaugural duty free award from Global Traveler and I would like to thank the readers for voting for Dubai Duty Free. The USA market has opened up dramatically with the increase of direct flights and this award reflects the growing awareness of the fantastic facilities that we have here at Dubai International Airport.” The Global Traveler Award marks the first award of the year for Dubai Duty Free, which in 2007 was named the Frontier ‘Airport Retailer of the Year’ in addition to winning both the Business Traveller UK and Business Traveller Middle East award for ‘Best Duty Free Shopping’.






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